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You can place an order in 3 ways:

Online

Once you have identified the most appropriately sized bike using our size chart you can order your bike and any accessories you’d like us to fit through our website. We offer free UK mainland delivery on all orders.

Telephone

Once you have measured your child, using our size chart you can place your order over the phone by speaking to one of our trained fitting staff in customer services. This method is recommended if you are not sure about the sizing. Our phone lines are open Monday to Friday 9am to 5pm. We offer free UK mainland delivery on all orders. 

Visit our Fitting Studio

For personalised advice from one of our fitting experts and a chance to try one of our demonstrator models, please call us on +44 (0)1584 856 881 and make an appointment to visit our Fitting Studio. We are open Monday to Saturday 9am to 5pm for appointments.


Advice before ordering:

To ensure you order the most appropriate sized bike, please measure your child. The critical measurements needed are:

  • Your child’s height in socks
  • Your child’s inside leg in socks*

*To measure the inside leg – ask your child to stand back to a wall in socks, slide a book between the legs, slide the book up the wall until it contacts the crotch firmly, mark the wall at that point and measure from the mark to the floor.

Next, consult our size chart to calculate which bike will suit your child. Our minimum requirements for each model are ‘absolute’ so your child must meet both height and inside leg minimums for a safe and comfortable fit.

For fitting advice please call our friendly customer services team, who will be happy to discuss your measurements and advise on the most appropriate size.


Order payments

You may pay for your order by credit or debit card in pounds stirling. We accept Visa and MasterCard payments online and over the telephone. Please note we are unable to accept American Express.