Icons – Frequently Asked Questions

Who is the Icons range for?

This range has been designed for the over 65s. The bikes will especially benefit anyone with reduced mobility and/or strength that comes naturally with aging. That said, many younger people who have ridden the bikes have been surprised by how incredibly lightweight and easy to ride they are, so we see these bikes appealing to adults of all ages.

Why would a children’s bike company launch a range for older people?

Although we are known as children’s bike specialists, we have been selling adult bikes for many years. As riders age they actually benefit from many of the features that help young riders. Both our Icons and children’s ranges are super lightweight and meticulously designed for the needs of the rider. The Icons range is a natural extension of our renowned design work over the past 13 years.

How light are the Icons bikes?

Very. You will not find an urban, road or mountain bike designed for older riders which are lighter than our Icons bikes. Check out the technical specifications for the Joni (urban bike), Janis (road bike) and Jimi (mountain bike) compare for yourself.

Why are the bikes sold online?

Islabikes has sold direct to customers since our launch in 2006, so we’re good at it! No one knows our bikes better than the Islabikes mechanics who hand prepare each bike at our base here in Ludlow. By selling direct we offer an assured level of product quality that would not be possible if our bikes were sold through third parties.

Can I try a bike before paying for it?

Yes. Our try before you buy option means Islabikes will not take a payment for 10 days after you have received your bike. If you aren’t happy you will not be charged.

If you are able to make it to Ludlow you can also try a bike on our test track. Please call us on 0800 008 6297 to book an appointment.

What happens if I don’t like the bike?

We guarantee a full refund, providing the bike is undamaged, within 90 days of purchase. If for any reason the bike is not for you simply contact us and we will arrange to collect it from you free of charge. If you prefer you can also exchange your bike for another in our range.

How long will I have to wait for my bike?

Bikes are typically dispatched within 2 – 5 days and within the UK are delivered the following day. In Europe delivery can take a few additional days. Current despatch times can be found on our delivery page.

Why are there no electric versions?

Not everyone is ready to switch to an ebike. The Icons range is lightweight, easy to get on and off and great on inclines and we feel customers will be surprised just how much they can achieve under their own steam. If customer feedback suggests there is demand for ebike versions these may be added in future.

Why no dropped handlebars on the Janis (road) bike?

Straight handlebars give a more upright riding position with the controls at your finger-tips. Straight bars are also lighter than dropped ones. Are you still really getting down on your drops? If the honest answer is no, give the Janis a try!

Can I fit a bottle cage to the bike?

Yes, although the low step-over frames mean that these are fitted on an easy to reach stem mounted cage rather than in the traditional place.

What’s the story behind the model names?

We’ve named the bikes after 3 musical Icons of the 60s. Janis (Joplin), Joni (Mitchell) and Jimi (Hendrix). All three were free spirits, unafraid to express themselves. Artists of timeless appeal who transcend notions of age. These bikes are for people who are comfortable in their own skin and put the pleasure of riding above trends or fads.

More questions? We’d love to talk on 0800 008 6297 or you can email us at info@islabikes.co.uk.

Choose your Islabikes site

GB Flag

You are visiting the UK-English Islabikes website

German Flag

Would you like to visit our German website?

German site
German Flag

You are visiting the German Islabikes website

GB Flag

Would you like to visit our German website?

English site
GB Flag

You are visiting the UK-English Islabikes website

USA Flag

Would you like to visit our US website?

USA site
German Flag

You are visiting the German Islabikes website

USA Flag

Would you like to visit our US website?

USA site