How can I buy?

You can place an order in 3 ways:

 

Online

Once you have identified the most appropriately sized bike using our size guide, you can order your bike and any accessories you’d like us to fit through our website. We offer free UK mainland delivery on all orders over £20.

We deal with orders for European delivery slightly differently. Ordering Islabikes for European delivery.


Telephone

Once you have taken measurements using our size guide you can place your order over the phone by speaking to one of our customer service advisors. This method is recommended if you feel unsure about which size or model will be most suitable. Our phone lines are open Monday to Friday, 9am to 5pm +44 (0) 1584 708 383.


Visit our Fitting Studio

Our adult bikes are available to test ride during the week at our fitting studio in Ludlow.

We are only able to offer test rides to customers who have booked, this is to enable us to offer the best possible experience whilst maintaining Covid safety. Unfortunately, we will not be able to offer a test ride if you arrive without a booking.

To book your test ride please call our customer service team on +44 (0) 1584 708 383. between 9am and 5pm, Monday to Friday or email info@islabikes.co.uk .

 We are currently unable to offer a test ride for our children’s bikes because of the difficulties of carrying out a proper fitting whilst maintaining social distancing.




Order payments

We accept payment by Visa or Master card in pounds sterling only. Please note we are unable to accept American Express.

We are also able to offer cycle to work through Cyclescheme, subject to eligibility.