- First choose the products you are interested in, then fill out and submit the form below.
- Our customer service team will then send you a personal quotation in UK pounds with UK VAT removed. This will include an estimate for local VAT and duty that will be due on your order so there are no hidden surprises.
- A convenient link in your quotation will take you to your ready-prepared order, enabling you to pay through our secure website checkout. Your items will be reserved for 24 hours to allow you time to make payment without fear of losing out if stock is low.
- Once your order is completed and despatched, you will need to make payment for any relevant VAT and duty so that your bike or parts will clear customs. The good news is that this is easy – our courier DHL will email you a link so you can pay quickly and easily online without causing unnecessary delays to your delivery.
Your order will be delivered on a DAP (“Delivery At Place”) service. This means UK VAT is removed by us at checkout, but you will be liable for your local VAT and any import duty prior to receiving your order. This will be estimated in UK pounds but will be payable in local currency and may be subject to exchange rate fluctuations.
Please note that without payment of this your order will not be released from customs into your country and may be returned to Islabikes. Payment of local VAT and import duty is your responsibility and is not included in the price that you pay to us. The good news is that this is straightforward – our courier DHL will email you a link for easy payment.
Don’t forget to check our size chart to make sure the bike will be a safe and comfortable fit. For further fitting advice please contact our customer services team who will be happy to discuss your measurements and advise on the most appropriate size.