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Free delivery on all orders

Contact us

Please use our contact form below if you have an enquiry

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Customer Service will be closed between 5pm on Tuesday 27th of January and 9am on Monday 2nd of February. Please send any enquiries by email and we will respond on Monday.

Tel: +44(0) 1584 708 383

Islabikes

Church Farm Studios,
Stanton Lacy,
Ludlow,
Shropshire,
SY8 2AE

Technical support

For technical support queries we need the following information:

  • Bike model and frame number (stamped to the underside of the bike where the pedals meet the frame).
  • Order number or purchaser’s name and email address.
  • Full description of the issue including a photograph and video if necessary.
  • Your contact telephone number.

Please email this to: info@islabikes.co.uk