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Phone

You can speak to our friendly customer service team from 9am until 5pm Monday to Friday. Please call +44 (0)800 008 6297.


Email

You can reach our customer service team by email at info@islabikes.co.uk


Fitting Studio

We welcome visitors to the Islabikes Fitting Studio. We are open for fittings by appointment only from Monday to Saturday 9am until 5pm.

In order to give you the best possible service we operate a booking system. When you visit you will be met by one of our experts who will:

  • Accurately fit your child to the most appropriate Islabike
  • Offer the chance to experience riding one of our demonstrator models
  • Answer any cycling queries you may have and give advice on teaching your child to ride, family cycling and getting into racing etc.
  • We prepare every bike to order so our models are not available to take away on the day. If you decide to buy, we will deliver your Islabike directly to your home.

Please phone us 9am – 5pm Monday to Friday to book an appointment. Early booking is recommended if you plan to visit during the school holidays.


Christmas and New Year opening times.

Customer service and Technical support phone lines Fitting Studio
Friday 22nd 9am – 12pm 9am – 12pm
Saturday 23rd Closed 9am – 5pm
Sunday 24th Christmas Eve Closed Closed
Monday 25th Christmas Day Closed Closed
Tuesday 26th Boxing Day Closed Closed
Wednesday 27th 9am – 5pm 9am – 5pm
Thursday 28th 9am – 5pm 9am – 5pm
Friday 29th 9am – 5pm 9am – 5pm
Saturday 30th Closed 9am – 5pm
Sunday 31st New Year’s Eve Closed 9am – 5pm
Monday 1st January Closed Closed

Directions

Islabikes is next to the Ludlow Food Centre, about 2 ½ miles north west of Ludlow town centre, on the A49 at Bromfield. There is an excellent café next door and you will want to browse the wonderful selection of local produce in the award winning Food Centre before you go. We are situated right on Sustrans route 44 which has an excellent traffic free section from our site to Ludlow town centre. Ludlow itself is a wonderful place for families to visit with its medieval castle, lots of events, riverside walks and beautiful surrounding countryside.


Address

Islabikes Ltd
Bromfield
Ludlow
SY8 2JR