Routine servicing is essential for keeping any bike at its best.

Whether you’re looking to ensure your Islabike is in top working order before you pass it on to another child or family, have an older bike that needs a refresh, or it’s simply time your regular ride had a checkover, you can now have any Islabike serviced and adjusted to its original specifications by one of our technicians at our Ludlow workshop.

Our same-day bike service includes:

  • Your Islabike’s frame and components fully cleaned and drivetrain degreased and re-lubricated
  • A full safety inspection
  • Full setup and adjustment of brakes and gears to our recommended specifications
  • Hubs stripped, cleaned and regreased  
  • Headset greased and adjusted
  • Wheels trued
  • Brake bleed on hydraulic equipped models
  • All cables checked and lubricated
  • If your bike requires anything other than listed above, or replacement parts, we will provide a quote before undertaking any work


ModelService price
Beinn (including Beinn 29)£80
Creig, Joni, Janis, Jimi£100
eJanis, eJimi£120

We accept payment by debit or credit card (not Amex). 
We are unable to accept cash.

Pre booking is essential.

Same day servicing slots are available from Monday to Friday, between 9.00am and 1.30pm at our workshop in Ludlow, Shropshire.

It is always useful for us to see an up-to-date picture of your bike before you bring it to us. This helps us to identify any non-routine parts or repairs which may be required in advance. In the first instance please email a clear, side-on picture of your Islabike, showing the right hand (drive) side to A member of our team will be in touch shortly to book your service slot.

Alternatively, please call our customer service team on 01584 708 383 Monday to Friday, 9.00am to 5.00pm, for additional information or to book a service over the phone.

Please note that because of considerations around packaging, cost and the risk of damage, we are not able to accept courier deliveries or arrange courier returns of bikes for servicing.

Bikes must be brought to, and collected from, our workshop in Ludlow.

Please allow at least 2 hours for the work to be completed.

Whilst you are waiting, why not take the opportunity to spend some time in our home town of Ludlow.  The beautiful, historic town centre is less than 5 minutes away by car, 10 minutes by bicycle or 20 on foot.