0

Free delivery on all orders

Contact us

Please use our contact form below if you have an enquiry

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Customer Service will be closed from 1pm on the Afternoon of 11/09/2025.

Our phone line is usually open between 9am and 5pm, Monday to Thursday.

If you have any questions please call.

Tel: +44(0) 1584 708 383

Islabikes

Church Farm Studios,
Stanton Lacy,
Ludlow,
Shropshire,
SY8 2AE

Technical support

For technical support queries we need the following information:

  • Bike model and frame number (stamped to the underside of the bike where the pedals meet the frame).
  • Order number or purchaser’s name and email address.
  • Full description of the issue including a photograph and video if necessary.
  • Your contact telephone number.

Please email this to: info@islabikes.co.uk