Contact us

Customer service

Our phone line is open between 9am and 5pm, Monday to Thursday.

If you have any questions please call.

Tel: +44 (0) 1584 708 383


Technical support

For technical support queries we need the following information:
Bike model and frame number (stamped to the underside of the bike where the pedals meet the frame).
• Order number or purchaser’s name and email address.
• Full description of the issue including a photograph and video if necessary.
• Your contact telephone number.

Please email this to:

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