Contact us

Customer service

You can speak to our customer service team from 9am until 5pm Monday to Friday.

Tel: +44 (0) 800 008 6297

Email: info@islabikes.co.uk

Technical support

For technical support queries we will need the following information:
Bike model and frame number (stamped to the underside of the bike where the pedals meet the frame).
• Order number or purchaser’s name and email address.
• Full description of the issue including a photograph and video if necessary.
• Your contact telephone number.

Please email this to: techsupport@islabikes.co.uk

Fitting studio

COVID-19
The Fitting Studio is currently closed to help limit the spread of coronavirus. 

For ordering and sizing advice, or any other queries, please contact our customer service team

Tel:  +44 (0) 800 008 6297

Email:  info@islabikes.co.uk