Contact us
Customer service
Our phone lines are open 9am - 5pm, Monday - Friday.
If you have any questions at all, big or small, please call.
Tel: +44 (0) 1584 708 383
Email: info@islabikes.co.uk
Technical support
For technical support queries we will need the following information:
Bike model and frame number (stamped to the underside of the bike where the pedals meet the frame).
• Order number or purchaser’s name and email address.
• Full description of the issue including a photograph and video if necessary.
• Your contact telephone number.
Please email this to: techsupport@islabikes.co.uk