Contact us

Customer service

You can speak to our customer service team from 9am until 5pm Monday to Friday.

Tel: +44 (0) 800 008 6297


Technical support

For technical support queries we will need the following information:
Bike model and frame number (stamped to the underside of the bike where the pedals meet the frame).
• Order number or purchaser’s name and email address.
• Full description of the issue including a photograph and video if necessary.
• Your contact telephone number.

Please email this to:

Fitting studio

The Fitting Studio is currently closed to help limit the spread of coronavirus. 

For ordering and sizing advice, or any other queries, please contact our customer service team

Tel:  +44 (0) 800 008 6297