Returns

Parts and accessories orders

We accept returns for unused items in their original packaging within 30 days of delivery. 

If you wish to return any parts or accessories, please fill out the form on the back of your packing slip and return the parts by post to: Islabikes Returns, Church Farm Studios, Stanton Lacy, SY8 2AE

Please retain proof of postage when sending a return as the parcel is your responsibility until it reaches us.

Refunds will be credited to the original payment card within 10 working days of receipt of your return. 

To discuss or arrange a return please contact us

Tel: +44 (0) 1584 708 383
(9am - 5pm Mon - Fri)

Email: techsupport@islabikes.co.uk